Pick whichever channel suits you — every one reaches a real person on the REXO HOST team. We answer in business hours (10am–8pm IST, Monday to Saturday) and usually within an hour.
Where we're based
REXO HOST operates from Dehradun, Uttarakhand, India. We run remote-first — most support happens over WhatsApp + email rather than in person. If you need to send physical mail, please email first so we can confirm a current address.
Direct support
- WhatsApp — fastest. Message us on +91 99340 83852. Good for order questions, refund requests, and general help.
- Email — support@rexohost.com. Best for anything you want a written record of (invoices, transfer auth-codes, dispute follow-ups).
Social media
Updates, new TLD launches, occasional tutorials, and behind-the-scenes go out on these channels:
- Facebook — facebook.com/rexohost
- Instagram — instagram.com/rexohost
- YouTube — youtube.com/@Rexohost
Other channels
- For account / billing issues, sign in and use the dashboard — most actions (cancellations, refund requests, nameserver changes) are self-serve there and route to us automatically.
- For partnership / press / bulk-domain inquiries, email support@rexohost.com with the subject line starting with
[PARTNERSHIP]or[PRESS]so we route it to the right person.
What we're NOT
We don't use chatbots — every reply you get is a human typing in real time. We don't do sales calls or upsell hosting / SSL / email packages you didn't ask for. If you've had a different experience, please write to us — we want to hear about it.